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Friday, January 10, 2014

Technical Support Specialist | Life Science | Netherlands | to €33K (€42K OTE)

This small, rapidly growing company is looking to recruit a Technical Support Specialist to join their expanding team in the Netherlands. This position is a new headcount.


You will be responsible for professional in-house support to assist the sales team in reaching company targets and objectives.


Tasks


To provide technical support on software tools for genetic analyses


To respond to incoming leads, price or information requests and quotes of your product line


To give follow up to sample requests from Account Managers in The Netherlands, Belgium and Germany


To respond to customer phone calls, e-mails and price requests


To register demo equipment systems and monitor serial number lists


To communicate with customers on back-orders and look for/offer alternatives


To support on the execution of sales reports and analyses


To record and track client information by using a CRM database


To give general (administrative) support to the Account Managers and Product Specialists


Requirements


You will need a strong technical background, ideally PhD level.


Excellent knowledge of Dutch and English both in word and writing


Experience in a commercial role is an advantage


For more information, please contact Krisitna Wraight on kristina@seltekconsultants.co.uk


Job Ref: 9596


More Info / Apply


Technical Support Specialist | Life Science | Netherlands | to €33K (€42K OTE)

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