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Thursday, August 14, 2014

Sales and Technical Support | South East UK

  • Do you have a life science degree and passionate about delivering a first class customer experience?

  • Would you like to join an exciting UK biotechnology company experiencing extensive growth and be solely responsible for their technical and sales support?
After significant investment and launch of multiple new cell line products, the company are requiring a person to be pivotal in the development of a technical support department as well assisting their commercial team.

If you have an entrepreneurial mind set and would relish the opportunity to take full ownership and creation of a new department, this would be an ideal opportunity for you.

As a go-to person with exceptional communication skills you will be able to quickly learn about their product line in order to explain highly technical concepts to customers as well as assisting product managers with presentations to clients.

You will assist the sales team with purchase orders in a timely manner as well as supporting distributor management and price planning. You will also work closely with the marketing specialist to create marketing literature and online information hubs/FAQ pages in order to reduce direct technical queries.

Whilst carrying out these tasks, you will constantly be seeking innovative ways to streamline in-house processes and improve work flow efficiencies. By collection of customer and supplier feedback and handling of complaints, you will be instrumental in the provision of an excellent customer experience.

This opportunity will undoubtedly offer a varied and interesting working environment as well as a competitive salary and attractive benefits package. Mentorship will be provided to ensure that you are supported from day one.

This role would be suited to a life science graduate with commercial experience in this field or a post-graduate with the tenacity and passion to enter a technical and sales support role.

Please contact Rachel Bowman for more information on 01279657716 or rachel@seltekconsultants.co.uk.

Job Ref: 9928

More Info / Apply

Sales and Technical Support | South East UK | to £28K

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