- Are you keen to develop your management career?
- Working for the company who developed this genomics tool?
- Supporting molecular biologists working in cutting edge markets?
This is an extremely rare opportunity for a technical support supervisor to work for a market leading genomics company!
Based in the European head office you will be supervising a team of three who support customers on high end technical instruments across Europe. As the original developer of these instruments and with continuing product development, this company has a huge market share and an excellent range of products. These instruments are sold into varying markets including academia, clinical, pharmaceutical, biobanking and agrigenomics. So you will be supporting a range of customers working on exciting projects such as translational research that will change oncology diagnostics, and helping them to use your products in the best way.
In addition to supporting customers with their technical queries by phone and email you will be responsible for supervising the team operationally. You will be motivating the team to achieve their goals and to provide excellent customer support across Europe. Part of this role will also include technical training of distributors, customers and the sales team. You will occasionally be running some samples in the laboratory to test proof of concept for customers.
You will be joining a fun, friendly and supportive team and will work alongside inside sales, marketing and some specialist project team members. This role will give you the opportunity to develop and grow further into your managerial role.
If you have experience with microarray or Next Generation Sequencing and also in technical support with some operational supervisor experience call Caroline on 01279 657716 or firstname.lastname@example.org to find out more.
Job Ref: 10063
Technical Support Supervisor | Genomics | UK | to £40K (£44K OTE)